Privacy policy

Privacy policy

Harada Tea Processing Co., LTD (hereinafter referred to as “our company”) is a social enterprise which recognizes the duty to protect and respect information (hereinafter referred to as “personal information”) that can identify a specific individual such as a name, address or other private identifiers provided by the customer based on the following items.

■Purpose of using personal information
Personal information obtained from customers will not be used for any other purpose other than supplying or introducing our company’s products or services.

■Personal information collection
When obtaining personal information from customers, we will obtain only the necessary information and the intended use will be explicitly stated.
When registering your personal information or through inquires about products and materials, we will ask for your name, email address, birthday and other information. When using our service we will use this information for identity confirmation and for referring to past history.

■Provision of personal information to third parties
Personal information provided by customers will not be given to third parties other than those carrying out business on our behalf unless there is a justifiable reason based on laws or regulations.
However, in order to confirm the validity of credit cards for transactions, personal information may be exchanged with financial institutions.

■Management of Personal Information
For every division handling personal information, we will place an administrator and take action prevent occurrences of data loss or loss of personal information. Our website is encrypted by SSL (Secure Socket Layer) in order to protect customer’s information from loss or falsification.

■Inquiry, Deletion, and Correction of Personal Information
If you wish to inquire, add, correct, or delete your own registered personal information, you may contact us directly or through the website. We will respond to your needs within a reasonable time frame.

■We will comply with the relevant laws and regulations regarding personal information, and will continue to review and improve our efforts in the above sections.